Privacy Policy

Information you provide:

• Account details — your legal name, mobile number, and email address.
• Broker linking details — the broker name and trading account number you submit to link an account.
• Payout details — bank or USDT wallet information you provide to receive incentives.
• Any information you share with us via support or live chat.

Information collected automatically:

• Technical/usage data — IP address, device and browser type, approximate location (used partly to enforce geographic restrictions), pages viewed, and similar analytics data.
• Cookies and similar technologies (see Section 8).

We do not collect payment card numbers, and we do not hold your trading funds — those stay with your broker.

We use your information to:

• create and manage your account;
• match your trades to your incentives using your legal name and linked account;
• calculate, credit, and pay out incentives;
• verify eligibility and enforce geographic restrictions (e.g., restricting access from restricted jurisdictions);
• provide customer support and respond to your requests;
• send service-related and, where permitted, promotional communications;
• detect and prevent fraud, abuse, and duplicate accounts;
• comply with legal, tax, and regulatory obligations.

We process your data based on: performance of a contract (to provide the service and pay incentives), legitimate interests (fraud prevention, service improvement, security), consent (for certain marketing and cookies), and legal obligation (compliance and record-keeping).

We may share your information with:

• Partner Brokers — we share the identifying details needed (such as your legal name and linked account number) so that your trading activity can be matched and the corresponding incentive attributed to you.
• Payment and payout providers — to process your withdrawals.
• Service providers — hosting, analytics, communications, and support tools that process data on our behalf under confidentiality obligations.
• Authorities — where required by law, regulation, or valid legal process.
• Business transfers — in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information.

We operate globally, and your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for such transfers.

We retain your information for as long as your account is active and as needed to provide the service, and thereafter as required to comply with legal, tax, accounting, and fraud-prevention obligations, after which it is deleted or anonymised.

We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We use cookies and similar technologies to keep you signed in, remember preferences, measure usage, and enforce access rules. You can control cookies through your browser settings and, where offered, our cookie settings tool. Disabling some cookies may affect how the Platform works.

Depending on your location, you may have the right to: access your data; correct inaccurate data; request deletion; object to or restrict certain processing; withdraw consent; and request a copy of your data (portability). To exercise these rights, contact us at privacy@tradecentive.com. We will respond within the timeframe required by applicable law.

The Platform is intended only for users aged 18 or over. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

The Platform links to third-party brokers and websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

We may update this Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date. Continued use after changes means you accept the updated Policy.

For questions or requests about this Policy or your data, contact:
[Legal Entity Name]
Email: privacy@tradecentive.com